Available for select collaborations

Engineer & builder.
Shipping AI-native software.

I’m Matt Ferry. By day I’m an IT Business Relationship Manager at Sutherland — ten-plus years of enterprise IT, project management, and aligning technology with the people who depend on it. Outside of work I founded OCS Holdings as a home for the AI-native side projects I build — small, focused tools for developers, not enterprise platforms.

Matt Ferry
Focus

What I work on

Small surface area, deep stack. I build the product, run the infrastructure, and ship the thing.

AI-native products

Designing software where the model is a core component, not an afterthought — agents, retrieval pipelines, and structured prompting that hold up in production.

Inference & infrastructure

Self-hosted GPU stacks, on-prem inference, Tailscale meshes, and the boring plumbing that lets a small team run like a much bigger one.

Developer tooling

CLIs, gateways, MCP servers, and agent harnesses — the kind of tools I’d want as a developer, with the rough edges sanded down.

Side projects

Things I’m building

Outside of the day job, I run a steady stream of side projects under OCS Holdings — small developer tools and AI-native experiments, not enterprise software.

AI-native PM

Glider

An AI-native project management platform built from scratch on Next.js and Prisma. Replaces ceremony with planning the model can actually help with.

Federated MCP

AI Mesh

A federated mesh of MCP servers backed by a shared state database. Keys, users, and services follow me across every Claude Code instance — no copy-paste, no drift.

LLM gateway

BillBot & OpenClaw

An OAuth-aware gateway that routes my Claude Code, Discord, and Telegram traffic across self-hosted GPUs and the Anthropic API — one brain, one bill, painless model swaps.

Open source

Everything Claude Code

An installer and curated library of agents, skills, and rules for Claude Code — the way I wish it had shipped out of the box.

Experience

Career

A decade of enterprise IT and team leadership at Sutherland Global, plus earlier work building businesses from scratch.

Sutherland Global Services

Oct 2015 — Present · 10 yrs 8 mos
Jun 2022 — Present
IT Business Relationship Manager Current

Align IT strategy with business stakeholders across the enterprise. Lead cross-functional teams on enterprise software deployments and technology transformation, manage vendor relationships and strategic sourcing, and advise senior leadership on emerging technologies (AI, cloud, IoT). Maintain IT governance, compliance, and risk frameworks while consulting on technology roadmaps and process automation.

Jul 2020 — Jun 2022
Team Manager — Health Insurance Sales

Led the technical launch and ongoing operation of a 25+ agent program. Owned VMware integration, the Thin Client → Dizzion → SRW migrations, and resolution of WDE / VDI performance issues. Primary technical escalation point and consistent KPI leader.

Nov 2018 — Jul 2020
Team Manager — ISP Tech Support

Managed 25+ agents on inbound technical support with a sales component. Supported the launches of the Disney WAH program (2019) and Cox Chat skilling (2020). Promoted 7+ agents off the phones into specialty roles under my leadership.

Sep 2016 — Nov 2018
Technical Support Manager

Coached and developed a team of 20 agents while owning scheduling, attendance, shrink, and KPI accountability. Live-call observing and behavior-based coaching to close knowledge gaps.

Oct 2015 — Sep 2016
Technical Support Agent

Handled inbound technical support contacts and maintained all client and vendor KPIs. Started coaching peers on call behaviors before being promoted into management.

Columbus Electronics Supply

Nov 2008 — Sep 2015 · 6 yrs 11 mos
Owner
Founder & Operator

Ran day-to-day operations of an electronics resale business — sourcing, repairing, listing, and shipping inventory across online and local channels. Owned inventory control and accounting end-to-end.

Earlier roles

2009 — 2013
Aug 2011 — Feb 2013
Inventory Manager — Elite Adult

Managed inventory and purchasing for a two-location retail store. Built purchasing guidelines from sales data and directed deliveries and shipments.

Jul 2009 — Aug 2011
Agent — Spherion Staffing Solutions

Inbound customer contacts for multiple credit-card rewards programs. Redeemed points, owned customer satisfaction, and held all client/vendor KPIs.

Elsewhere

Find me

The fastest way to reach me is email. Everything else lives where you'd expect.